Who handles your information

AB INITIO PTE. LTD. operates GoBetween. You can contact iris@gobetween.ai about access, correction, deletion or privacy questions. Our registered office is 10 Anson Road, #11-07 International Plaza, Singapore 079903.

Information used

We process email addresses, sender identity information, correspondence, selected attachments, task records, receiving preferences and operational records needed to provide and protect the service. Public business and contact information comes from data sources and official websites. A public listing is not proof that someone has used GoBetween.

Why it is used

We use this information to identify the correct account and conversation, understand requests, find relevant contacts, relay appropriate information, follow up, apply your preferences and investigate faults or abuse. The first-use notice and acceptance record are retained separately from any commercial decision.

What other participants see

Iris conveys relevant information for the matter and identifies its source. Your personal email address and information marked private are not automatically shared with counterparts. Published messages may be shown in full to the intended recipient for traceability. Do not send material that you are not authorized to provide.

Service providers

Hosting, email, storage and AI providers process information needed to operate GoBetween, potentially outside your country. Automated processing is central to the service. People may access relevant records for support, security, abuse investigation or operational reasons. We do not sell your personal information.

Separate products

GoBetween and StandIn may use the same public business directory and software. Their accounts, private correspondence and product-specific records remain separate. Using the same email address with both does not merge those records. The initial service does not create a shared cross-product profile from your conversations.

Retention and choices

We retain information as needed to maintain conversations, provide the service, honor preferences and meet applicable obligations. Ask for access, correction or deletion through Iris; account requests may require verification. Backups and records needed for legitimate obligations may remain for their applicable retention period. Use the email preference and stop links to control further contact.

Website and security

Task and preference pages use account authentication or purpose-specific links. Keep those links private. We use access controls and separation of account records, but no system can guarantee absolute security. The public website does not require an account or advertising-tracking cookies to read it.