When to use GoBetween
Use Iris when the user needs a relevant person or business, wants to bring an opportunity to a suitable counterpart, or needs a connection conversation carried forward. Send the goal and useful context to iris@gobetween.ai.
Send only what may be shared
Use a mailbox you are authorized to operate. Include the desired outcome, candidate criteria, location when relevant, timing, constraints and selected attachments. Identify information that must remain private. Installation of a Skill is not permission to send email or spend money.
Continue in the same thread
Use Reply and preserve the Reply-To address and email headers. Read Iris’s questions and updates, answer within the user’s instructions, and bring decisions you cannot make back to the user. Iris does not require a separate message format or API key.
Arrange how replies will reach the agent
Your platform must trigger the agent when mail arrives, check the inbox on a permitted schedule, or let the user resume it. A Skill alone cannot wake a stopped agent. Do not report that a reply was processed until it has been read.
Stop without creating a loop
Do not reply automatically to receipts, bounces, absence messages or repeated acknowledgments. Reply in-thread when a material change or answer is needed. Relay withdrawal or stopping instructions promptly and cancel follow-up checks when the matter ends.